Payment Policy
1. Accepted Payment Methods
We offer secure and convenient payment options. We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
All payments are processed through secure and encrypted payment gateways to ensure transaction safety.
2. Payment Currency
All prices on our website are displayed and charged in USD (United States Dollars).
If your payment method uses another currency, your bank or payment provider may apply conversion rates and additional fees.
3. Payment Security
We take payment security seriously. All transactions are protected using SSL encryption technology and secure third-party payment processors.
We do not store full credit or debit card information on our servers.
4. Order Processing
Orders will only be processed after full payment has been successfully received and confirmed.
If payment fails or is declined, the order will not be processed.
5. Billing Information
Customers are responsible for providing accurate billing and payment information. Incorrect details may result in payment delays or order cancellation.
6. Failed or Declined Payments
If your payment is declined, please check:
- Card details entered correctly
- Sufficient funds available
- Bank authorization settings
You may also try an alternative payment method.
7. Refunds
Approved refunds will be processed within 1–3 business days after confirmation.
Refunds will be issued to the original payment method. The actual time for funds to appear may vary depending on your bank or payment provider.
8. Fraud Prevention
We reserve the right to cancel any order suspected of fraudulent or unauthorized activity to protect both customers and our business.
9. Contact Information
If you have any questions regarding payments:
Telephone: +1 (313) 282-9998
Customer Service Email: client@solvortiqal.com
Address: 7411 Pebble Pt #20,West Bloomfield, MI 48322, USA
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)